Category: AI News

Daily call abandonment fell 56% and average wait times dropped 58% after Hyro’s AI agents were introduced to optimize patient access and system operations across TGH’s experience center. Hyro, the leader in responsible AI agents for healthcare, today announced a transformative collaboration with Tampa General Hospital (TGH), one of Florida’s most...

The post TGH and Hyro Partner to Transform Call Center Operations With Voice AI Agents first appeared on AI-Tech Park.

Protecting Customer Data Across Voice AI and Automation 2X Solutions, the performance infrastructure for outbound Voice AI and human-in-the-loop automation, today announced successful completion of its SOC 2 Type II certification and HIPAA compliance across its platform. The milestone underscores 2X’s commitment to helping customers connect, comply, and convert outbound and inbound AI calling...

The post 2X Solutions Achieves SOC 2 Type II and HIPAA Compliance first appeared on AI-Tech Park.

CallSine becomes the first AI platform to power deterministic multi-agent orchestration with unified CDP data, enabling safer, smarter, fully autonomous enterprise workflows that easily scale. CallSine today announced the launch of the next evolution of its Agentic Orchestration platform that fuses Customer Data Platform (CDP) intelligence with CallSine’s Deterministic Multi-Agent Infrastructure™....

The post CallSine Launches CDP-Powered Agentic Orchestration for Enterprise AI first appeared on AI-Tech Park.